Domestic Shipping (within Malaysia)

  • Your order will arrive within 5 to 7 working days for delivery within Peninsular Malaysia and 7 to 10 working days for delivery to East Malaysia, unless otherwise advised.
  • Shipping charges may apply subject to promotional activity. Refer shipping fees at checkout page for delivery to the chosen address.
  • Once the ordered product(s) are shipped, no cancellation will be accepted.

 

International Shipping (outside Malaysia)

  • Delivery outside of Malaysia may take up to 21 working days, subject to countries and states as per chosen address unless otherwise advised.
  • Refer shipping fees at checkout page for delivery to the chosen address.
  • Shipment to addresses outside Malaysia are subject to inspections and may be withheld by customs in the respective countries. It is at the risk of the buyer in the event of any customs issues that may arise including but not limited to, duties imposed, confiscation, holds, non-delivery and return. 
  • Should these events arise, the buyer is responsible to handle the issue with the respective country’s custom for parcel clearance.  
  • In the event that the product(s) were mishandled or missing due to custom issues, our offerings on product replacement, repair or refund will not be applied.
  • Once the ordered product(s) are shipped, no cancellation will be accepted.